FAQ - Frequently Asked Questions

Q: Your orders are full. How can I get on the waiting list?

Click here to submit a support ticket with your project details.. Please choose the "Put me on the waiting list" option. If a new spot becomes open, the next on the list will be contacted.

Q: What happens after I pay?

You submit a support ticket with details of your project, then I will contact you with any questions I have. After which the design process begins.

Q: How long does it take for you to complete my order?

The turnaround time depends on your order, and is listed under each package.

Q: Do you work every day of the week?

No. We are closed Saturdays, Sundays, and the major Public Holidays (i.e. Christmas, Thanksgiving, etc).

Q: How do I get the finished project?

We upload the entire project in 1 zip file to our server where you can quickly and easily download it.

Q: What happens if I don't like the design you give me?

After I deliver a design mockup to you, you have the option of unlimited revisions. If you approve of the design we will proceed with the other elements of the package you purchased.

Q: Do you take Paypal?

Yes we accept paypal from verified members.

Q: What is your refund policy?

If you're unsatisfied with my work, simply let me know before I complete the project, and I will refund 100% of your money back! No questions asked.

Q: Can I obtain the Photoshop source files (PSD) for my order?

Yes the PSDs to your project(s) are available upon request.

Q: How can I contact you?

You can submit a support ticket here.

PLR Makeover | Support | FAQ | Terms of Service | Other | Minisite Design